Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to The Glam Lounge Training Academy (“we”, “us”, “our”).
We operate this website and online store, including all related information, content, features, tools, products and services (collectively referred to as the “Services”) to provide you with access to our training, products and educational resources.
Our store is hosted and powered by Shopify, which enables us to deliver the Services to you.
These Terms of Service (“Terms”) set out your legal rights and responsibilities when accessing or using our Services. They include important information regarding liability, warranties and limitations.
By accessing, browsing, purchasing from, or otherwise using our Services, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy [LINK].
If you do not agree, you must not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction.
If you create an account, you agree to:
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Provide accurate, complete and current information
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Maintain the confidentiality of your login details
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Accept responsibility for all activity under your account
Accounts may not be transferred, sold or assigned to another person.
We reserve the right to suspend or terminate accounts where information provided is inaccurate or where these Terms are breached.
SECTION 2 – OUR PRODUCTS AND SERVICES
We aim to ensure all descriptions, images and details are accurate. However:
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Product colours and appearance may vary depending on your device settings
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We do not guarantee that products or services will meet subjective expectations
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All product descriptions are subject to change without notice
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We reserve the right to discontinue products or limit quantities at our discretion
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
Your order is only accepted once we confirm it. We reserve the right to refuse or cancel any order at our discretion.
Payment must be received and successfully processed before an order is accepted.
Please review your order carefully before submitting. Once accepted, cancellation may not be possible.
All purchases are subject to our Refund Policy [LINK].
You confirm that purchases are for personal use unless otherwise agreed in writing.
SECTION 4 – PRICING AND BILLING
Prices are subject to change without notice. The price applicable to your order will be confirmed at checkout and in your confirmation email.
Unless stated otherwise, prices do not include:
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Taxes
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Shipping
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Customs or import charges
You agree to provide accurate billing and payment information and confirm that:
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You are authorised to use the payment method provided
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All charges incurred will be honoured
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
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Shipping carriers
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Customs
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Events outside our control
Risk passes to you once products are handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services — including text, branding, logos, images, videos, training materials and designs — is owned by The Glam Lounge Training Academy or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only.
You may not:
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Copy
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Reproduce
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Distribute
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Modify
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Republish
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Sell or exploit
any content without our prior written consent.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools that we do not control or monitor.
These tools are provided “as is” and “as available” without warranties.
Use of third-party tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to external websites.
We are not responsible for the content, policies or practices of third-party websites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify.
All sales are made directly between you and The Glam Lounge Training Academy. Shopify is not responsible for:
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Product quality
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Fulfilment
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Customer service
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Loss or damage related to purchases
By using the Services, you release Shopify from liability relating to transactions with us.
SECTION 10 – PRIVACY
Your personal information is governed by our Privacy Policy [LINK].
Because our Services are hosted by Shopify, certain data may also be processed by Shopify in accordance with their privacy policies.
SECTION 11 – FEEDBACK
If you submit reviews, comments or suggestions (“Feedback”), you grant us a worldwide, royalty-free licence to use, reproduce and publish that Feedback for promotional or operational purposes.
You confirm that:
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You own the rights to your Feedback
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It does not infringe third-party rights
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It is not unlawful, abusive or misleading
We reserve the right to remove inappropriate content.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions and to update information or cancel orders if necessary, without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services:
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For unlawful purposes
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To infringe intellectual property rights
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To transmit malicious code
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To harass, defame or harm others
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To scrape, spam or exploit the platform
We may suspend or terminate access for violations.
SECTION 14 – TERMINATION
We may terminate or suspend your access at any time without notice if these Terms are breached.
Obligations relating to intellectual property, liability limitations and indemnification will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available”.
We do not guarantee uninterrupted, secure or error-free use.
To the extent permitted by law, we disclaim all implied warranties.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for:
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Indirect or consequential loss
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Loss of profits, revenue or data
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Damages arising from use of the Services
Nothing in these Terms excludes liability where unlawful to do so.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless The Glam Lounge Training Academy and its partners from claims arising from:
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Your breach of these Terms
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Your violation of law
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Your misuse of the Services
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remainder of the Terms will remain valid.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede prior agreements.
SECTION 20 – ASSIGNMENT
You may not transfer your rights under these Terms without written consent.
We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to the jurisdiction of the UK courts.
SECTION 22 – CHANGES TO THESE TERMS
We may update these Terms at any time. Continued use of the Services following updates constitutes acceptance of the revised Terms.
SECTION 23 – CONTACT
If you have any questions about these Terms, please contact: